Refund and Cancellation
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At Bytemaster Enterprises Private Limited, we are dedicated to providing top-quality IT services to our clients. However, we understand that there may be occasions when you need to request a refund or cancel a service. This Refund and Cancellation Policy outlines the procedures and conditions under which these requests are handled.
Refund Policy
Eligibility for Refunds
- Refunds are available only for services that have not yet been initiated or delivered.
- If you are unsatisfied with the service provided, you may request a refund within 14 days of the service delivery.
Requesting a Refund
- To request a refund, please email us at bytemasterenterprises@gmail.com with your service details and reason for the refund.
- Our team will review your request and respond within 7 business days.
Refund Processing
- If your refund request is approved, the amount will be credited back to your original payment method within 14 business days.
- Partial refunds may be issued based on the service usage or stage of completion.
Non-Refundable Services
- Customized services, fully delivered services, or services that have been substantially completed are non-refundable.
- Subscription services may only be refunded for the unused portion of the subscription period.
Cancellation Policy
Service Cancellation
- You may cancel a service before it has been initiated without any penalty.
- If a service has already commenced, cancellation may not be possible, or partial charges may apply based on the extent of work completed.
How to Cancel a Service
- To cancel a service, please contact us at bytemasterenterprises@gmail.com with your service details and reason for cancellation.
- We will confirm the cancellation request within 3 business days.
Subscription Cancellation
- For subscription-based services, you may cancel at any time. However, to avoid charges for the next billing cycle, cancellations must be made at least 7 days before the next billing date.
- No refunds will be issued for the unused portion of the subscription period once a new billing cycle has started.
Contact Us
If you have any questions or concerns about our Refund and Cancellation Policy, please reach out to us at bytemasterenterprises@gmail.com. We are here to assist you with any issues or concerns.
This policy is effective as of the date of publication and is subject to change. Please review this page periodically to stay informed about any updates.